FAQ- PH Free Goods

Question: Who is eligible to receive Free Goods/ Cosmetics?

Answer: The Free Goods/Cosmetics policy is applicable to all full time employees of ELC Beauty, Inc.

 

Question: When am I eligible to start ordering Free Goods/Cosmetics?

Answer: An employee, upon commencement date, is entitled to free cosmetics in retail value, including tax, on a quarterly basis, depending on the employee category, or brand affiliation.

 

Question: What are the quarter periods used for Free Goods/Cosmetics ordering?

Answer: Free Goods/Cosmetics ordering follow Calendar Year cycle.

  • Quarter 1 is January to March
  • Quarter 2 is April to June
  • Quarter 3 is July to September
  • Quarter 4 is October to December

 

Question: If I'm a new hire, how i do get access to the Free Goods/Cosmetics system?

Answer:  Human Resources contact person shall trigger activation of an employee’s access to the system upon hire date once records in HR Connect has been completely set up.

 

Question: What is the schedule of ordering and claiming of my Free Goods/Cosmetics?

Answer: Processing of the Free Goods/Cosmetics shall follow this schedule:

  • Ordering period is the 1st month of the quarter (January, April, July and October)
  • Processing of orders is the 2nd omonth of the quarter (February, May, August and November)
  • Distribution and claim of orders is the 3rd month of the quater (March, June, September and December)


Question: If i missed to order on one quarter, will i be able to use my balance on the next ordering period?

Answer: Yes but an employee cannot accumulate more than 2 quarters entitlement of free goods/cosmetics, otherwise the unused balance shall be forfeited.

 

Question: What If I don't used up my full balance for ordering in a quarter?

Answer:  Any unused portion of the free cosmetics entitlement can be brought forward to the next quarter. However, note when ordering for Quarter 4 that unused balance cannot be carried forward to the following year unless for reason of non-supply (unshipped/unserved items).

 

Question: Is there any restriction to what I can order in the system?

Answer: There are no brand restrictions for ordering except for La Mer and Tom Ford Beauty Field Force employees. They are expected to select products within their own brand.

 

Question: How many items of the same code can i order?

Answer: An employee is allowed to order a maximum of 2 products of the same code every ordering period. Even if you are ordering covering two quarter periods, system will only allow two items of the same code to be placed in your cart.

 

Question: What are the other restrictions for ordering?

Answer:  There is a waiting period of 6 months before an employee is able to order new products. Limited & Special edition items are also not allowed for ordering.

 

Question: What is Birthday Entitlement showing up on my balance?

Answer: Birthday entitlement of Php 1,500 is an added balance to an employee’s total Free Goods/Cosmetics balance for the quarter if the employee’s birth month falls on the current quarter. This additional entitlement must be utilized within the applicable ordering period and no carried forward balance is allowed. 

 

Question: If I'm a new hire, how do I know my balance for the first ordering?

Answer: System will calculate based on the following guideline: If you joined on or  between the 1st and the 15th of the month, you will earn the full month balance for Free Goods' entitlement but if your offical start join date is on or between the 16th and the end of the month, the current month is already disregarded for calculation and you will have entitlement in the following month.

 

Question: If I resigned/separted from ELC, how do I know my last balance for ordering?

Answer: System will calculate based on the following guideline: If you are separated on or  between the 1st and the 15th of the month, the current month is already disregarded for calculation and you have no entitlement. If your effective date of separation/termination is on or between the 16th and the end of the month,you will earn the full month balance for your last month.

 

Question: What if I get promoted or change my global grade?

Answer: For cases of promotion and/or change in global grade, entitlement shall be updated based on effective date of transfer.

 

Question: If I resigned/separted from ELC, what happens to my order?

Answer: If effective date is before ordering period, employee do not need to place an order in the system.

However, if ordering period has finished and employee already submitted orders, the employee cannot return already ordered items and refund shall be made via deduction in the employee's final pay. Guidelines is as follows:

  • If an employee resigns before her confirmation/regularization in the job and has taken her/his Free Goods/Cosmetics, he/she shall refund to the Company the cost of all the products taken at 50% of the retail value.
  • A regular employee who resigns from the Company shall refund to the Company the cost of the unearned goods/cosmetics at 50% of the retail value.

 

Question: Can i sell my Free Goods/Cosmetics?

Answer: It is an offense to sell free cosmetics for profits. An employee will be dismissed if found guilty of the offence.